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Posted by Samantha Horn on 20 July 2010 09:33 AM
After a long time of meticulous preparation and training, we are now happy to announce that: Chinese Customer Support has been successfully launched on July, 20, 2010, Beijing Time.

As for Hostease, this is a very important and a great step forward. We always keep in mind that except for the high quality of a hosting solution, customer support is probably another best reason for customers to buy a brand-name web server. Therefore, we take the quality as the center and take satisfies the customer need as the objective. Hostease build up such a strong Chinese Customer Support Team with the purpose of solving Chinese Customer’s problems in a more efficient way.

With the Chinese Customer Support, customers from China will be able to contact our professional technique team in Chinese. The ways to contact the Hostease’s Chinese Customer support team include a 24/7 ticketing system, complemented by live chat and email support. We hope that the Chinese Website plus Chinese Customer Support Team will help Chinese Customers get over the language barrier and can truly reap the benefits of our products and services.

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