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Posted by Samantha Horn on 30 June 2010 02:33 PM
Dear Customer,

Million thanks for your loyalty to HostEase.com. As a customer to HostEase, you may know that we provide our reliable hosting solution through Softlayer Data Center. In order to improve the server performance, SoftLayer is going to carry out scheduled maintenance between 05:00 AM and 09:00 AM, July 3, 2010 GMT.

They will perform maintenance on circuits which provide connectivity from BBR01.SR01.DAL01 to BBR01.EQ01.DAL01 on the public network and BBR01.SR01.DAL01 to MBR01.DAL01 on the private network. Therefore, the following services will be modified during the maintenance:

Dallas, TX (DAL01) to Seattle, WA (SEA01) private and public network connectivity
Dallas, TX (DAL01) to Washington, DC (WDC01) private and public network connectivity
BBR01.SR01.DAL01 to BBR01.EQ01.DAL01 global backbone network connectivity (public / private)
DAR01.DAL01 and DAR02.DAL01 to BBR01.SR01.DAL01 global backbone network connectivity (public / private)

It will require 4 hours to complete the maintenance process. You are likely to see routing anomalies, packet-loss, and increased latency on both the public and private networks.

Your patience and understanding are appreciated during this time. Of course, if you have any connectivity problems after that time frame, please feel free to submit a ticket to us. We apologize for the inconvenience caused and expect for your continued patronage.

HostEase Technical Department
June 30, 2010

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