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Knowledgebase : Billing
As we can't login your client area without your permission,we will provide the steps till you get the copy of them.First,please login your account at manage.hostease.com,and click "My invoices" in the left list.You will find out all your invoice...
If Subscriber signs up for a monthly payment plan for shared hosting, the monthly billing date will be determined based on the day of the month Subscriber purchases the Services. For Subscriber who signs up for a monthly payment plan for dedicated hosting...
Yes, of course we can. First we should confirm the services or addons & domains for which you want to be invoiced. Then we will create an invoice for you. Multiple invoices may be created if the due dates and payment methods differ as invoicing rule...
According to the terms of service of HostEase, only first-time accounts for shared hosting are eligible for a refund (except monthly payment plan subscriber). The billing department will verify it after receiving your refund application.