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Latest Updates
Aug
21
New Policy on HostEase Dedicated IP
Posted by Samantha Horn on 21 August 2011 02:55 AM

We are here to inform you that HostEase has introduced a new policy on Dedicated IP. The following is the detail:

First of all, you can get a free dedicated IP if you purchase SSL certificate, which costs $ 30 a year. However, you have to know that SSL certificate and free dedicated IP are not refundable.

Secondly, as you know, Business Plan does not come with free dedicated IP by default; but you can apply one if you have to install SSL certificate; Moreover, Blog and Basic Plans do not offer dedicated IP option when purchasing, but have SSL certificate option with free dedicated IP.

Thirdly, you have to be aware that if you have purchase dedicated IP, then you have to install SSL certificate.

In general, the whole procedure goes like this:

The client purchases SSL certificate,then submit application informatio.

We apply to the certificate authority for the SSL certificate.

The client confirm the application.

The authority issues the certificate.

We assign the IP installation certificate. That's all.

If you have not got dedicated IP yet, just purchase SSL certificate, then you can get one for free!




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Jul
4
Alipay Maintenance Notice
Posted by Samantha Horn on 04 July 2011 08:37 AM
Dear HostEase’s customer

Alipay will perform maintenance between 02:00 to 04:30 a.m.(GMT+8),July 8th. During the maintenance,all Alipay service (including service within Alipay website, API access, backstage) will halt.

Mainly customers from China will be affected as you will not able to buy our products or service with Alipay. However, you can always sign up with HostEase by other payment methods.

We are sorry for the inconvenience and thanks for your understanding.

HostEase Technical Department
July 4th,2011
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Mar
5
Management System Upgrade Notice
Posted by Samantha Horn on 05 March 2011 04:36 PM
Dear customer,

In order to provide better performance, management system will be upgraded on Monday, March 7 from 01:00a.m.until 02:00 a.m. CST.

We are sorry for the inconvenience and thanks for your understanding.

HostEase Technical Department
March 5th, 2011
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Nov
26
Alipay will Perform Maintenance on Thursday
Posted by Samantha Horn on 26 November 2010 04:36 PM
Dear customer:

Alipay will perform maintenance between Dec 2nd 01:00 to 06:00 Beijing time.
During the maintenance, all Alipay services will shut down. Therefore, you are not able to purchase our products or service via Alipay.

Mainly customers from China will be affected as you will not able to buy our products or service with Alipay.

However, you can always sign up with Hostease by other payment methods, Paypal, Moneybookers and 2CO (2CheckOut).

We are sorry for the inconvenience. Alipay will be available to you after they complete the maintenance.

Thank you for your understanding.

HostEase Technical Department
Nov.26th, 2010
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Oct
19
Alipay will perform maintenance on Friday
Posted by Samantha Horn on 19 October 2010 10:55 AM
Dear customer:

Alipay will perform maintenance on Friday, October 22 from 00:00a.m. to 03:00a.m., Beijing time. During the maintenance, all Alipay services will shut down. Therefore, you are not able to purchase our products or service via Alipay.

Mainly customers from China will be affected as you will not able to buy our products or service with Alipay. However, you can always sign up with Hostease by other payment methods, Paypal, Moneybookers and 2CO (2CheckOut). We are sorry for the inconvenience. Alipay will be available to you after they complete the maintenance.

Thank you for your understanding.

HostEase Technical Department
October 19th, 2010
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